Terms & Conditions

Last updated: Jan 6th, 2026

Service: “SquadraOne” (the “Services”)

Provider: Squadra SAS, France, company registration number 933 235 087 (“Squadra”, “we”, “us”).

These Terms & Conditions (the “Terms”) govern your access to and use of the Services. By creating an account or using the Services, you agree to be bound by these Terms.

1. Definitions

Account: your personal account enabling access to the Services.
Add-ons: optional paid features or credit packs.
Agents: AI-powered software agents offered through the Services.
AUP: the Acceptable Use Policy , incorporated in these terms.
Beta Features: experimental, preview, alpha or beta functionality designated as such.
Credits: usage units included in a plan or purchased as Add-ons.
Customer Data: data, content, and information submitted to or processed by the Services on your behalf, including data accessed via Integrations.
Documentation: any user guides, help center articles, or in-app documentation.
Integrations / Third-Party Services: third-party products and services connected to the Services (e.g., Notion, Google services, LinkedIn).
Outputs: content or results generated by the Agents.
Plan: the subscription plan you purchase.
User / you: the professional individual using the Services.
User Content: your inputs, prompts, instructions, files, and content you provide to the Services.

2. Scope – Professionals Only (B2B)

The Services are offered exclusively to professionals acting within the scope of their business activity, including freelancers and micro-entreprises.

You represent and warrant that:

you are acting for professional purposes, not as a consumer;
you have the authority to act for and bind the business you represent (if applicable);
your use of the Services complies with applicable laws, and with Third-Party Services’ terms.

If you do not meet these conditions, you must not use the Services.

3. The Services

3.1. What SquadraOne is

SquadraOne is a software platform providing Agents that assist you in operating your business (e.g., organization, planning, content preparation, workflow management), including through Integrations.

Squadra is not:

your employee, contractor, agent, or representative;
a regulated advisor (lawyer, accountant, financial advisor);
responsible for business outcomes resulting from your use of the Services.

3.2. Initiative vs control

Agents may take initiative (e.g., prompting you to review objectives or suggesting tasks). You remain in control of decisions and actions.

3.3. Beta Features

Beta Features may be added, changed, suspended, or removed at any time and are provided “as is” (see Section 11).

4. Account Rules

One Account = one natural person. Accounts are personal and must not be shared.
You must provide accurate information and keep your account secure.
You are responsible for all activity under your Account.
We may require additional verification to protect the Services and Users.

5. Integrations and Permissions

5.1. Authorization

When you connect an Integration, you authorize Squadra to access and process the authorized data (including reading, writing, modifying, and deleting data) solely to provide the Services and as instructed through your use of the Services.

5.2. Revocation

You may revoke an Integration at any time through the Services and/or the relevant Third-Party Service. Revocation may reduce functionality.

5.3. Third-Party Services

Third-Party Services are not controlled by Squadra. We are not responsible for their availability, changes, outages, or data handling. Your use of Third-Party Services is governed by their terms.

6. Human access, support, and administration

6.1. Support access

To provide support, debug issues, ensure security, and improve the Services, Squadra personnel may access:

agent-user conversations,
logs of agent actions,
and limited Customer Data strictly as necessary for the above purposes.

6.2. No “human-in-the-loop” as a service

Agents operate via software logic, prompts, and triggers. Any human access is for platform operations (support, debugging, safety, quality), not as an outsourced service executing your work unless expressly agreed in writing.

7. AI Outputs – Limitations and your responsibility

7.1. Limitations

You acknowledge that:

Outputs may be incorrect, incomplete, outdated, or misleading;
Outputs may not be unique (similar prompts can yield similar outputs for other users);
Agents may misinterpret context or instructions.

7.2. Your responsibility

You are solely responsible for:

reviewing Outputs before using them;
verifying accuracy and compliance (including legal, tax, regulatory, employment, advertising, and platform rules);
any publication, communication, or action taken based on Outputs.

7.3. No professional advice

The Services do not provide legal, tax, accounting, or regulated financial advice. If Outputs relate to such topics, they are informational only and must be validated by qualified professionals.

8. Validation for external actions and publishing

Unless a feature explicitly provides otherwise, actions that may have external or irreversible consequences—such as:

publishing content to a Third-Party Service (including social media),
sending messages/emails,
performing outreach,

require explicit validation by you within the Services before execution.

(Example: you marking content as “ready for publication” in the designated workflow.)

9. Fees, billing, Credits

9.1. Subscription fees

You pay the fees associated with your Plan (monthly or yearly). Fees are non-refundable except where required by law or expressly stated by Squadra.

9.2. Credits; Add-ons; expiration

Credits:

are consumed based on usage as described in the Documentation;
expire at the end of the relevant calendar period (monthly for monthly plans and for monthly Add-ons), unless stated otherwise;
do not roll over unless expressly stated by Squadra.

Add-on Credits:

are valid only for the period specified at purchase;
expire at the end of the applicable period.

9.3. Taxes

Fees are exclusive of applicable taxes unless stated otherwise.

9.4. Payment processing

Payments are processed via Stripe or another payment processor. You authorize recurring charges consistent with your Plan.

9.5. Late payment; suspension

If payment fails or is overdue, we may suspend your ability to interact with Agents and use paid functionality. You will generally retain access to data and work product created in your connected tools (e.g., Notion) and may revoke Integrations.

10. Term and termination

10.1. Term

These Terms apply from account creation and remain effective until terminated.

10.2. Termination by you

You may terminate your subscription at any time. Unless stated otherwise, termination is effective at the end of the current billing period. (If your product currently terminates immediately, keep the UI behavior but the contract can still allow end-of-period termination.)

10.3. Termination or suspension by Squadra

We may suspend or terminate your access:

for breach of these Terms or the AUP;
for misuse, security risk, or integrity risk;
to comply with law or requests by authorities;
for convenience, with 30 days’ notice, by email or in-app notice (or both).

10.4. Effect of termination

Upon termination:

your right to access the Services ceases (subject to any limited access we provide for account management);
we may disable Agent interactions;
you remain responsible for fees owed through the effective termination date.

11. Warranties and disclaimers

To the maximum extent permitted by law:

The Services (including Beta Features and Outputs) are provided “as is” and “as available.”
Squadra disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Services will be uninterrupted, error-free, or that Outputs will be accurate.
Squadra does not warrant any business outcome or performance improvement.

12. Intellectual property

12.1. Your content; Outputs

As between you and Squadra, you own your User Content and Outputs, subject to the license granted below.

12.2. License to Squadra

You grant Squadra a non-exclusive, worldwide, royalty-free license to host, process, reproduce, modify, and display User Content and Outputs solely to:

provide, maintain, secure, and debug the Services;
improve product functionality, prompts, workflows, and the user experience;
comply with legal obligations.

We do not sell User Content or Outputs.

12.3. Squadra IP

Squadra retains all rights in:

the Services, software, UI, workflows, agents, prompts/templates (to the extent protected), and Documentation;
Squadra trademarks and branding.

Except for the rights expressly granted, no rights are transferred.

13. Confidentiality

Each party may receive confidential information from the other. Confidential information includes non-public business, technical, or operational information, including Customer Data.

Each party will:

protect the other party’s confidential information using reasonable care;
use it only to perform obligations under these Terms;
not disclose it except to personnel/contractors with a need to know who are bound by confidentiality.

Confidentiality does not apply to information that is public, independently developed, or rightfully obtained without confidentiality obligations.

These obligations survive termination.

14. Acceptable use; compliance

You must comply with:

these Terms,
the AUP,
applicable laws and regulations,
and Third-Party Services’ terms.

You must not:

resell, sublicense, white-label, or provide the Services to third parties;
use the Services for unlawful communications, spam, harassment, deception, or infringement;
attempt to bypass security, usage limits, or access controls;
reverse engineer or extract source code (except where prohibited by law).

15. Indemnification (User)

You will indemnify and hold harmless Squadra from third-party claims arising out of:

your User Content,
your use of the Services in violation of law, Third-Party terms, or the AUP,
your publications, communications, or actions based on Outputs,
your misuse of Integrations or unauthorized processing of third-party personal data.

This includes reasonable legal fees and costs.

16. Limitation of liability

To the maximum extent permitted by law:

No indirect damages. Squadra is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, business opportunities, goodwill, or data.
Liability cap. Squadra’s total aggregate liability arising out of or relating to the Services is capped at the total fees paid by you during the twelve (12) months preceding the event giving rise to liability.
Third-party services. Squadra is not liable for Third-Party Services outages, changes, suspensions, or failures.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

17. Security and data protection

Data protection terms are set out in our Privacy Policy [●] and, where applicable, the DPA [●]. You acknowledge that Squadra may act:

as a controller for account, billing, and platform operational data; and
as a processor for Customer Data processed on your behalf.

18. Data retention

Upon termination, Squadra may retain Customer Data for up to ninety (90) days, unless:

deletion is requested sooner (where feasible and legally permitted), or
longer retention is required by law.

After that, data may be deleted or anonymized.

19. Force majeure

Squadra is not liable for failures caused by events beyond reasonable control, including outages or failures of Third-Party Services, hosting providers, or networks.

20. Changes to the Terms

We may modify these Terms. We will notify you by email and/or in-app notice. Continued use after the effective date constitutes acceptance.

21. Miscellaneous

Assignment: you may not assign these Terms without Squadra’s consent. Squadra may assign them in connection with a merger, acquisition, or sale of assets.
Severability: if any provision is invalid, the remainder remains in effect.
Entire agreement: these Terms, AUP, and referenced policies form the entire agreement.
Survival: sections on IP, confidentiality, indemnity, liability, and dispute resolution survive termination.
Notices: notices may be sent to the email associated with your Account, and are deemed received upon sending (unless bounced).

22. Governing law and jurisdiction

These Terms are governed by French law.

Any dispute is subject to the exclusive jurisdiction of the courts of Paris, notwithstanding multiple defendants or third-party claims.

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